Sigli

What we offer What we do Customer feedback Our benefits Who we help How it works Case studies Meet your team Technologies Lets get in touch

Our Clients

Why choose Sigli?

Go-live is where the real work begins.

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Sigli helps you stabilise quickly, support users properly, and improve continuously — so adoption grows and value doesn’t stall after launch.

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You get a predictable operating model: clear ownership, fast triage, and regular review cycles that turn feedback into measurable improvements.

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What we do

Hypercare after launch

Rapid triage and fixes to stabilise the solution immediately after go-live.

Issue triage & resolution

Clear prioritisation, transparent updates, and predictable handling of defects.

Performance & reliability improvements

Identify bottlenecks and improve stability as usage grows.

User adoption support

Guidance and small iterations driven by real usage and feedback.

Continuous improvement roadmap

Ongoing releases based on business priorities, not backlog noise.

Operational reporting

Regular reviews of incidents, root causes, and improvement actions to keep delivery accountable.

Keep momentum after go-live

Stabilise quickly, support users properly, and improve continuously — with a clear support model and regular reviews that protect long-term value.

Discuss support and success

Sigli met all needs, while their ability to become part of an in-house team and integrate with the internal workflow made them easy to work with.

Nick Saponaro

CIO ‍at The Divi Project

The benefits of success management & post-go-live support with Sigli

Higher adoption

Support users and improve workflows based on real feedback.

Faster issue resolution

Clear triage and prioritisation reduces downtime and frustration.

More stable performance over time

Ongoing improvements as usage grows and needs evolve.

Continuous delivery of value

A structured improvement roadmap keeps progress aligned to outcomes.

Who we help

SaaS & scale-ups post-MVP

Education

Finance & insurance

Logistics & operations

Healthcare

Manufacturing:

Retail & e-commerce

Real Estate / PropTech:

Industrial services & equipment leasing

SaaS & scale-ups post-MVP

hypercare in the first 6–12 months

rapid issue triage

steady improvement roadmap when there’s no in-house team to own the platform long-term

Education

stability during peak usage

fast fixes for user-impacting issues

adoption improvements driven by real user feedback

Finance & insurance

predictable support

controlled releases

clear reporting where reliability, auditability, and stakeholder confidence matter

Logistics & operations

time-sensitive systems that need strong uptime

quick resolution of workflow blockers

performance tuning as volume grows

Healthcare

governance-aware support

safe change management

adoption help for workflows that can’t afford disruption

Manufacturing:

support for operational tooling (ERP/MES integrations, dashboards, internal apps)

incident handling

continuous optimisation across sites

Retail & e-commerce

rapid response during high-traffic periods

incident prevention through regression checks

iterative UX/process improvements

Real Estate / PropTech:

Industrial services & equipment leasing

support for customer portals and internal systems

predictable handling of incidents

continuous improvement as teams scale

How it works

Discover

Map the workflow, owners, systems, exceptions, and success metrics.

Design

We avoid predefined templates and tailor the design process to your requirements, gathering feedback continuously

Build

Automate steps incrementally, prioritising quick wins and high-impact areas.

Validate

Test exceptions, permissions, audit trails, and real operational scenarios.

Launch and support

We deploy your MVP and provide ongoing support for as long as required

Application development

Ready to move from the MVP stage to full project execution? We’ll be ready to continue where we left off

Case studies

Our solutions in action: client success stories

Implementing AI on One of the UK’s Most Popular Property Data Tools

Real Estate

Learn how Sigli implemented AI and ML models to expand the feature set of one of the UK’s leading platforms for estate agents.

View case study

Optimising a No-Code Website Builder

E-commerce

SaaS Software Development

Learn how Sigli optimised a SaaS platform in the hyper-competitive no-code website builder space.

View case study

Building an End-to-End Reverse Logistics Platform

Logistics

Logistics Tech

Learn how Sigli worked with logistics and ICT leader Copaco to deliver an end-to-end reverse logistics platform.

View case study

Meet Your team

Project manager

Leads a cross-functional team to deliver projects on time, within budget, and fully aligned with your vision.

Engineers

Build scalable, robust PoC, prototype, or MVP architecture

Developers

Writes, tests and implements code according to your MVP feature requests

QA (Quality Assurance) specialists

Ensure the highest quality standards through rigorous testing

DevOps

Streamline development and deployment with automated, reliable resource provisioning and reliable CI/CD pipelines

Data experts

Develops software features to effectively store, process, and use data for automation and analysis.

Technologies

A robust tech stack powering every project we build.

Python

Natural
Language
Processing

Large
Language
Models

Classical
DataScience

Computer
Vision

BigData

Data Analysis

Backend

Database

JAVA

PHP

Node.js

.Net

Frontend

QA Technologies

Manual
Functional
Testing

Automation
Testing

UI/UX
Testing

Web & Mobile
Testing

API
TESTING

Infrastructure

Delivery process

Agile

Scrum

Discovery
Phase

CI/CD

Microservices

FAQ

1) What happens after go-live?

We typically start with hypercare to stabilise quickly, then move into a predictable support rhythm with clear ownership and reporting.

‍2) Can you support both technical issues and user adoption?

Yes. We combine issue resolution with success management, prioritising improvements that increase adoption and reduce friction.

‍3) How do you prioritise what to fix or improve?‍

We triage based on user impact and business risk, then plan improvements through a rolling roadmap reviewed with stakeholders.

‍4) Do we need a long-term contract?

Not necessarily. Support can be structured in phases and adjusted as needs change, from short hypercare periods to ongoing managed support.

Let’s get in touch

Fill in the form and tell us what you’re trying to achieve. We’ll reply quickly and suggest the next best step.

What happens next?

We review your request (same business day if possible).

We book a short call to understand your context and goals.

We propose a clear next step (discovery, audit, or delivery) with scope, timeline, and price range.

Looking for a reliable partner?

Tell us what you’re trying to achieve. Fill in the form or send your RFP to info@sigli.com.

*If we’re not the right fit, we’ll tell you upfront and point you in the right direction.

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