Technologies employed included
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Updating a Legacy Platform
Sigli worked with a public sector client to modernise and expand one of its core web applications. The platform is used to manage a healthcare education and assistance outreach programme. After a rigorous update to the app, our client was able to expand its outreach, process greater volumes of data, and better identify underserved groups. It saw improvements across a range of measures, including faster report generation, higher user satisfaction and reduced downtime.
Comprehensive update and expansion of core web app
30% growth in volume of data processed without any performance degradation
99.95% uptime achieved (measured over a 12-month measure)
25% increase in user satisfaction
Report generation time reduced by 60%
Government
Small government department (less than one hundred employees)
USA
Our client runs an outreach initiative that provides education and assistance to children and low-income individuals to help them access free and subsidised healthcare.
The programme is responsible for a wide range of activities, from distributing flyers to working with local businesses to inform employees of available options.
The web application used by our client to deliver and track health-related outreach is fundamental to its day-to-day operations.
Without it, they would be unable to help low-income groups access health programmes like Medi-Cal and Healthy. Given the fact that one in four children in the area covered are uninsured, it’s difficult to overstate the importance of the initiative.
However, prior to Sigli’s involvement, the platform was outdated and lacked important data functionality. If this had been left unresolved, it would have impacted reporting accuracy and, as a result, severely limited our client’s ability to fulfil its mission of delivering community-based healthcare education and assistance.
After reviewing and clarifying the project brief, we assigned two full-stack engineers, one front-end engineer, and one quality-assurance specialist. In addition, a solutions architect and delivery manager ensured the project was completed on time and met Sigli’s high quality standards.
Review the legacy system and IT infrastructure in detail
Set up systems to allow day-to-day operations to continue without interruption
Rewrite existing modules, expand platform functionality and implement security and compliance safeguards
Provide ongoing support and debugging
Communication was via regular in-person and virtual meetings with key stakeholders at the DPH. We used email and WhatsApp as always-on channels.
We used scrum as the project framework, with a “product owner” (PO) who was in charge of overseeing the team and the main point of contact with the DPH. Regular “rituals” or “ceremonies” (as they are called in the scrum framework) included daily meetings, sprint planning, and retrospectives.
Sigli delivered a range of functionality, operational efficiency, and user satisfaction improvements.
This meant that the outreach programme was able to expand its outreach, deliver higher-quality services and track progress towards its goals more effectively.
Updated several outdated platform modules to improve maintainability and performance
Upgraded backend logic and database processes to support wider healthcare coverage tracking and more detailed reporting
Implemented mechanisms that ensure comprehensive compliance (e.g., HIPAA-compliant handling of sensitive client data)
Reduced downtime (99.95% uptime over 12 months), especially during monthly and quarterly report creation
Built new user interface features for more intuitive data entry and outreach logging
Sigli has shown exceptional professionalism throughout the project. They completed all deliverables on time and have been instrumental in preparing our important outreach initiative for the successful provision of services in the future.”
Are you eager to see the benefits of AI and ML in your own company? Get in touch today to learn how Sigli’s developers and AI specialists can enhance and upgrade your tech infrastructure.
Managing Director, Benelux
Chief Business Development Officer
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