Technologies employed included
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Sigli was hired by a global ICT services provider to build an internal project management application. It was essential that it was able to deal with complex administration tasks and user provisioning across the whole company. After deployment, our client saw a wide range of improvements. The administrative burden among managers eased, projects could be started and tracked with greater ease, and overall operational efficiency increased.
Delivered a comprehensive project management and user provisioning solution for internal use.
Conducted extensive analysis and testing to identify administrator and employee needs.
Streamlined project management processes significantly, leading to company-wide time and resource savings.
ICT (information and communications technology)
Enterprise (over 5000 employees)
Global
Our client is a global ICT company with a presence in over 20 countries. It works with a carefully selected group of technology partners, which include SAP, Microsoft and OpenText, to cater to clients in a diverse range of industries, from industrial manufacturing to consumer-facing healthcare.
It describes itself as a “Technology company with a heart.” And it is clear about its mission: “We deliver enterprise expertise that enables our customers’ businesses to reach their full potential, while creating a positive impact in a challenging world.”
Our client was struggling with manual, disconnected project management processes. As a large and growing company, they required a system that was secure, scalable, and easy to use across the whole organisation.
They approached Sigli to build a centralised console that would allow admins to invite and assign employees to projects and provision resources as needed. In addition, it needed to sync with the client’s large tech stack, saving time that would otherwise be spent on routine tasks like data transfer.
We began by understanding our client’s needs and what features a scalable application required to meet them. We then designed, built, and tested a full solution, continuing to gather feedback after deployment.
Requirements analysis: worked with stakeholders to define use cases, access rules, and user flows.
Conceptual design: created and refined the initial design with detailed features.
Architecture design: implemented a secure, scalable architecture supporting multiple roles (admins, managers, employees).
Licensing API service: built a web-based console for assigning users and provisioning tasks.
Testing and QA: conducted thorough functional, security, and usability testing.
Deployment and feedback: rolled out the solution and refined it based on user feedback.
Communication was via virtual meetings with key partner and client stakeholders. We used email and WhatsApp as always-on channels.
The project followed an Agile methodology, which provided a structured yet flexible delivery framework. Communication comprised daily meetings and regular sprint planning, retrospectives and product refinement calls.
Sigli delivered a feature-rich, user-friendly B2B project management platform. It drove a range of efficiency gains, allowing managers across the entire organisation to quickly grant permissions, assign projects, and provision system access and resources.
Delivery of a comprehensive B2B project management platform.
Full visibility and control over user access for managers and admins.
Faster project onboarding time and user provisioning.
Reduction in administrative overhead and time spent on manual processes.
Scalability built into the solution so that usage could increase without a loss in performance.
The project management solution developed by Sigli has been a gamechanger for us. Time and efficiency improvements notwithstanding, it gives us peace of mind that our infrastructure is equipped to deal with complex administrative demands as we continue to expand and meet the challenges of a fast-changing world.
Are you eager to see the benefits of AI and ML in your own company? Get in touch today to learn how Sigli’s developers and AI specialists can enhance and upgrade your tech infrastructure.
Managing Director, Benelux
Chief Business Development Officer
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